If the software displays a message that the dock was not found, perform the following:
1. Click the message window to dismiss it.
2. Choose “Preferences” from the Tools menu and then click on the “Communications” tab.
3. Click the “Set to Default Values” button, followed by pulling down the “Connect to StepWatch dock via” menu and selecting the entry for “StepWatch Dock”. Then click the “Done” button.
The green light on the StepWatch™ dock should now be illuminated.